Return Policy
At NYC Drivers, your satisfaction is our priority. This Return Policy explains how we handle cancellations, refunds, and booking adjustments for all limo bookings. We ensure a transparent and hassle-free experience for every client in New York City.
Booking Cancellations
We allow clients to cancel bookings up to 24 hours before the scheduled ride without any penalty. Additionally, cancellations made less than 24 hours in advance may incur a partial fee. Clients must notify us through our Contact Us page or by calling our support team.
Refunds and Adjustments
Refunds are processed within 5–7 business days for canceled bookings. We also handle booking adjustments efficiently, such as changes to pickup times or vehicle types. Furthermore, our team ensures these changes are smooth and stress-free.
No-Show Policy
If a client does not show up for a scheduled ride without prior notice, the booking fee may be forfeited. We encourage clients to inform us in advance to avoid fees and maintain reliable service.
Special Events and Corporate Bookings
For weddings, corporate events, or private occasions, specific cancellation and refund terms may apply. We clearly communicate these terms at the time of booking to ensure expectations are met.
Contact for Assistance
For questions about our Return Policy, cancellations, or refunds, please contact us via our Contact Us page. Our team is always ready to assist you.
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Services: https://nycdrivers.net/services
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About Us: https://nycdrivers.net/about-us
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Contact Us: https://nycdrivers.net/contact-us