Your Privacy, Our Promise

Client Information & Data Collection

We collect client information — including flight details, contact numbers, and ride preferences — to provide reliable and seamless transportation. All data is kept strictly confidential and secure. We do not share personal information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

No Smoking Policy

All our vehicles are strictly non-smoking. Clients agree not to smoke in any vehicle. If smoking occurs, a cleaning fee will be charged. This policy ensures a comfortable and safe ride for every passenger.

Lost & Found Policy

NYC Drivers and our chauffeurs are not responsible for lost or stolen items. However, we actively assist clients in recovering belongings. We encourage all clients to report lost items promptly so we can help facilitate their return.

How We Use Your Information

We use your information to manage reservations, improve service quality, and provide smooth travel experiences — including corporate travel, airport transfers, and private events. We may also use aggregated, anonymous data to further improve our services.

Security Measures

We use industry-standard security measures to protect your personal data. Our systems are monitored regularly to prevent unauthorized access or breaches. All chauffeurs follow strict privacy and safety guidelines at all times.

Your Rights

You may access, update, or request deletion of your personal information at any time. For any questions about how we handle your data, please reach out to our team directly.

External Privacy References

For additional information on privacy practices and your rights, you may consult the following official resources: